Why is my Polaris pool cleaner floating?

Why is my Polaris pool cleaner floating

Why is my Polaris pool cleaner floating?

The Polaris pool cleaners work efficiently for longer periods. They run with either Pressure-side or Suction-side of your pool filter system and save your time, work, and at times pain too.

However, sometimes a malfunction occurs, and they start floating on the pool surface and you think “Why is my Polaris pool cleaner floating?”. Don’t worry. It can be due to a handful of reasons.

Here, we’ll give you the possible reasons for why the Polaris pool cleaner is floating and then the solutions for troubleshooting the problems.

Reasons for Why is my Polaris Pool Cleaner Floating:

The Polaris pool cleaner can float above the pool floor due to any of the following reasons:

  1. Clog in the vacuum jet nozzle at the bottom of the cleaner
  2. Leak in the water hose
  3. Defective Backup Valve
  4. Thrust Jet Position
  5. Damage or Clog in the Tail Sweep

1- Clog in the Vacuum Jet Nozzle

The Polaris pool cleaner collects the debris from the pool floor by passing the water through the bag. The water is pushed into the bag in the upward direction by venturis and hence as a reaction, the pool cleaner is pushed to the floor of the pool.

Clog in the Vacuum Jet Nozzle

If there is a clog in the vacuum jet nozzle, then water isn’t pushed into the bag in the upward direction and the Polaris pool cleaner keeps floating above the surface.

Solution: 

This clog in the vacuum jet nozzle can be removed by using a pin and pushing it into the nozzle hole. Next, pour some water through the hole until bubbles start appearing from the bigger water inlet hole. 

Reverse the direction of the vacuum and the clog will come out. Fit the vacuum under the cleaner and you have done the Polaris pool cleaner float adjustment.

2- Defective Backup Valve

The backup valves used in the Polaris pool cleaner help it to move around the tight spots by giving a push to the cleaner. It shoots a jet of water every four minutes to move the cleaner away from difficult points like stairs and corners.

If there is a malfunction in the backup valve, it continuously shoots a jet of water which can lift the Polaris pool cleaner to the surface of the pool. 

Solution:

To check if your backup valve is causing the problem, turn on the Polaris vacuum cleaner and bring it out of the water. If it is shooting a water jet constantly, you need to replace it or repair it with some expert person.

3- Thrust Jet Position

There is a small thrust jet nozzle at the back of your Polaris pool cleaner that is adjustable. It continuously shoots a water jet to make the cleaner propel on the pool floor. 

If the thrust jet nozzle is in the downward direction, it’ll push the cleaner against the pool floor and the Polaris pool cleaner lifts off the floor surface.

Solution:

To troubleshoot this floating problem, turn off the Polaris pool cleaner. Take it out of the water and adjust the direction of the thrust jet nozzle.

To explain, make it around five o’clock or seven o’clock so that it isn’t shooting the water directly on the pool surface. Now put the cleaner back in the water and continue cleaning.

4- Leak in the Water Hose

When there is a leak in the water hose coming from the pool filtration system, it causes pressure loss in the system. As a result, the Polaris pool cleaner starts floating.

2- Leak in the Water Hose When there is a leak in the water hose coming from the pool filtration system, it causes pressure loss in the system. As a result, the Polaris pool cleaner starts floating. Solution: The float adjustment in case of a leak in the water hose can be done by checking the hose out of the water. For this, turn on the system and pull the hose out of the water. If you see any rapid bubbles or trickles of water at any section of the hose, there is a chance of a hole in the hose. Check clearly, and if you find any hole, replace the hose. Keep in mind that there can be small water leakages at the joints of the hose. These are fine and don’t cause any problem for the Polaris pool cleaner.

Solution:

The float adjustment in case of a leak in the water hose can be done by checking the hose out of the water.

For this, turn on the system and pull the hose out of the water. If you see any rapid bubbles or trickles of water at any section of the hose, there is a chance of a hole in the hose. Check clearly, and if you find any hole, replace the hose.

Keep in mind that there can be small water leakages at the joints of the hose. These are fine and don’t cause any problem for the Polaris pool cleaner.

5- Clog in the Tail Sweep

The tail sweep of the Polaris pool cleaner is used to agitate the water and kick up the debris so that it can be cleaned easily. 

Clog in the Tail Sweep

If there is a clog in the tail sweep, increase the pressure on the other sides of the cleaner like the vacuum jet or thrust jet and the cleaner will go out of balance. It can be a reason for the Polaris pool cleaner floating.

Solution:

To check if there is a clog in the tail sweep, pull the cleaner out of the water and remove the tail from the cleaner. Pour some water from one side of the tail and check if it easily comes at the other end.

If it isn’t coming, there is a clog in the tail. Remove the clog using a needle. If the clog is difficult to remove, get a new tail and fit it with the Polaris pool cleaner. Now it’ll work properly, and the floating issue will be solved.

Conclusion

Usually, the Polaris pool cleaners work very efficiently and are reliable for long duration. There are only a few things to take care of and you won’t run into a problem. This article helps find those important things and troubleshoot your problem.

Moreover, these methods can be applied to Polaris 280 for head float adjustment, Polaris 3900 head float and Polaris pool 360 cleaner floating problems troubleshooting.

By now, you must have found a reason for “Why is my Polaris pool cleaner floating?” along with a possible solution. Apply the solution to your Polaris pool cleaner and get it to work again.

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